Business Partner Competencies
Business Partner Competencies must be developed if Human Resources is to deliver against the four HR roles described by Dave Ulrich in his book Human Resource Champions. Quality Consortium has developed a competency model consistent with these four roles and has distinguished between the business partner roles fulfilled at different organisation levels.
The business partner competencies developed by Quality Consortium are:
- lProfessional Integrity
- Networker
- Commercial Focus
- HR Expertise
- Change Leader
- Partner
- Developer
The hierarchical distinctions can be illustrated using Commercial focus:
1. A business partner operating at an executive level would view commercial focus as 'understands the business priorities and can align HR to them'.
2. Or a business partner operating at a more junior level would view this competency as 'the business priorities and dynamics are thoroughly understood'.
3. At a specialist business partner level it would be viewed as 'appreciates the commercial work in which he/she operates'
Drawing these distinctions is critical the successful delivery of assessment and development activities for Human Resource business partners if a true business partnering capability is to be developed. The business partnering programme offered by Quality Consortium is founded upon this set of well researched business partner competencies.
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