Business Partners in the UKBusiness partners provide HR resources, strategies and processes needed to ensure the success

Business Partners UK

Business Partners work closely with line or business managers to develop Human Resource strategies and provide Human Resource deliverables that are supportive of the local business strategy. Business Partners are aligned directly to the businesses or functions and provide the HR resources, strategies and processes needed to ensure the success of these groups and employees. HR employees in these positions have the unique challenge of balancing employee needs and business needs. Often, they must work to find ways to solve sensitive issues to meet the needs and expectations of all stakeholders.

An HR Business Partner typically undertakes the following activities:

  1. Provides strategic HR counsel to key clients on organizational effectiveness and performance improvement
  2. Identifies and addresses HR needs and ensures that HR processes are implemented in the client's organization
  3. Serve as a focal point on organizationally sensitive issues, such as diversity or ethics
  4. Helps to identify human resource needs and jointly develop creative solutions to satisfy those needs
  5. Gathers client input and feedback in the development and implementation of corporate HR initiatives
  6. Identifies HR issues/concerns or trends in client departments and develops solutions to them in consultation with the HR management team

Building this capability does require the development of a full set of Business Partner Competencies. Also providing these services to the business is critical if an organisation is to develop a successful shared services model and for this they must rely on their business partners.

 business partnering programme


Shared Services

  1. Dave Ulrich
    Dave Ulrich is the author of the book Human Resource Champions. It demonstrates how Human Resource business partners and line managers can collaborate to create an organisation that has the capacity to learn, is capable of change, and delivers improved performance.
  2. Human Resources
    Human resources is described by Dave Ulrich as four key roles. Management of strategic human resources, management of firm infrastructure, management of employee contribution and management of transformation and change. It is within this last role that business partners have a significant role to play.
  3. Business Partners
    Business Partners are Human Resource professionals who 'face into' the business. These professionals use 'best practice' Human Resource techniques and methods to support business managers on issues such as organisation change and improving business performance.
  4. Business Partnering
    Business Partnering is building powerful strategic relationships with business managers in order assist in the improvement of performance and 'add value'. Becoming a partner in the delivery of business performance.
business partnering programme
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Quaility Consortium

Bourne House
53 Colesbourne Drive
Downhead Park
Milton Keynes
MK15 9AW


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