Change Management UK

Change Management requires 7 key elements to be managed to ensure that change sticks. Research and experience has identified these as:

1. Ensuring the change initiative is 'championed' by a business manager
   
2. Ensuring the need to change is stronger than the desire to remain the same
   
3. Creating and sharing a clear desired outcome for the change
   
4. Mobilising the key stakeholder groups involved in the change
   
5. Adjusting the systems and processes to ensure they support, not hinder, change
   
6. Measures are created and progress is actively monitored
   
7. Successes are celebrated and obstacles addressed

N.Tichy, 'Managing strategic change'; P.Drucker, 'Managing in a time of change'; R.Ashkensas, 'Beyond the fads; how leaders drive change with results', Human resource planning 17, no.2 etc.

By focusing on these elements, successful change management programmes follow a continuous cycle of:

• Analyse the elements requiring action.
  
• Implement a sequence of improvement activities.
  
• Measure the effect of these improvement activities.
  
• Implement further improvement activities designed to overcome difficulties and maintain successes.

These are the disciplines that a business partner needs to develop if they arte to be successful practitioners of change management.

 business partnering programme

Business Partner Competencies

1. Consulting Skills
   Consulting skills is a combination of diagnostic and behavioural skills that enable professionals in support functions to collaborate with line managers to develop solutions to business performance problems.
2. Facilitation Skills
   Facilitation skills is a combination of process and behavioural skills that enable a 'facilitator' to support teams through group activities such a problem solving or strategy development.
3. Influencing Skills
   Influencing skills is the ability to deploy a range of behavioural techniques to bring about a change in attitude or behaviour within the individual that is being influenced.
4. Change Management
   Change Management is the ability to build robust transition strategies in conjunction with business managers to develop and grow the business in line with strategic imperatives.

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